Privacy policy

Privacy Policy

Discharge Ready Group Inc.
Last updated: December 14, 2025

Discharge Ready Group Inc. (“Discharge Ready,” “we,” “us,” or “our”) is committed to protecting the privacy and confidentiality of personal information entrusted to us. This Privacy Policy explains how we collect, use, store, and protect personal information in connection with our website, advertising, care coordination services, and employment inquiries.

1. Information We Collect

We collect only the personal information that you voluntarily provide to us, which may include:

  • Name

  • Phone number

  • Email address

  • Information submitted through contact or inquiry forms

  • Information submitted through employment or careers applications (see Section 8)

We do not collect medical records, detailed health information, or payment information through our website or advertising forms.

2. How We Use Your Information

Personal information collected by Discharge Ready Group Inc. may be used for the following purposes:

  • To respond to inquiries and requests for information

  • To contact individuals regarding care coordination and service availability

  • To communicate next steps related to hospital-to-home or in-home care services

  • To evaluate employment or contractor applications submitted through our Careers page

We collect and use only the information reasonably necessary for these purposes.

3. Sharing of Information

Discharge Ready Group Inc. does not sell, rent, or trade personal information.

Personal information may be shared internally with authorized members of our care coordination, management, or recruitment teams for legitimate business purposes only. Information is not shared with third parties except where required by law.

4. Online Forms and Third-Party Platforms

When you submit information through online forms, including forms provided through third-party platforms such as Facebook or Instagram, your information is collected in accordance with this Privacy Policy as well as the data policies of those platforms.

Discharge Ready Group Inc. uses this information solely to contact you regarding services, care coordination, or employment opportunities you have expressed interest in.

5. Data Security

We take reasonable administrative and technical measures to protect personal information against unauthorized access, use, or disclosure. Access to personal information is limited to authorized personnel only.

6. Retention of Information

Personal information is retained only for as long as necessary to fulfill the purposes for which it was collected or as required by applicable laws and regulatory obligations.

7. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us using the information provided below. Requests will be addressed in accordance with applicable privacy laws.

8. Employment and Careers Inquiries

Discharge Ready Group Inc. may collect personal information from individuals who apply for employment or submit inquiries through our Careers page. This information may include name, contact information, resume details, professional credentials, work history, and other information voluntarily provided as part of the application process.

Employment-related information is used solely for recruitment, hiring, credential verification, and internal evaluation purposes. Access to this information is limited to authorized personnel and is not shared outside the organization except as required by law.

9. Changes to This Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes in our practices, operations, or legal requirements. Any updates will be posted on this page with a revised “Last updated” date.

10. Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact:

Discharge Ready Group Inc.
Email: care@dischargeready.ca
Ontario, Canada